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Biosecurity Agriculture Platform

Terms of Service

Last Updated on July 22, 2026

Introduction

  • Welcome to Biosecurity Agriculture. These Terms of Service (the "Terms") form a binding contract between you and BiosecurityAG Inc. ("BiosecurityAG", "Company", "we", "us", "our") and govern your access to and use of the Biosecurity Agriculture platform, including its software, mobile applications, web interfaces, integrations, and related services (collectively, the "Platform").
  • Please read these Terms carefully. By creating an account, accessing, or using the Platform, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree, you must not use the Platform.
  • If you are entering into these Terms on behalf of an organization, you represent that you have the authority to bind that organization to these Terms. "You" and "your" refer to both you personally and the organization you represent.

1. Definitions

    TermDefinition
    PlatformThe Biosecurity Agriculture software platform, including all features, modules, mobile applications, web interfaces, and related services provided by BiosecurityAG.
    CustomerA Producer or Veterinarian organization that has entered into these Terms with BiosecurityAG and has the contractual relationship to use the Platform.
    ProducerA farm owner, operator, corporate farm organization, or other livestock business that subscribes to the Platform to manage its operations.
    VeterinarianA licensed animal health professional or veterinary clinic that subscribes to the Platform to provide services to Producers.
    SubscriberUsed interchangeably with Customer.
    PersonnelAny individual associated with a Customer's organization who uses the Platform — including employees, supervisors, unit administrators, managers, owners, contractors, and visiting professionals such as veterinarians, technical advisors, feed company representatives, and auditors.
    Authorized UserA Personnel member who has been granted access credentials to the Platform by the Customer.
    UnitA distinct section of a farm — typically a barn, room, or operational area — registered by a Producer within the Platform.
    Customer DataAll data, information, and content submitted to or generated within the Platform by or on behalf of the Customer, including data about its Personnel, units, production cycles, shifts, tasks, and operational records.
    Personal InformationAs defined in PIPEDA — information about an identifiable individual.
    FeesThe amounts payable by the Customer for use of the Platform under the applicable subscription plan.
    DPAThe Data Processing Addendum, available as part of these Terms, governing how BiosecurityAG processes personal information on behalf of the Customer.

2. The Platform

  • The Platform is a software-as-a-service operations and biosecurity system for livestock farms. It enables Customers to define critical steps, track shifts and unit visits, manage Personnel access, record task completions, and produce operational reports.
  • BiosecurityAG provides the technological infrastructure and tools for these activities. We do not provide veterinary services, biosecurity consulting, or any regulated professional services. The Customer is solely responsible for the operational decisions made using the Platform and for the accuracy of data submitted to the Platform.
  • We may update, improve, or modify the Platform from time to time. We will provide reasonable advance notice of any changes that materially reduce functionality.

3. Accounts and Authorized Users

  • 3.1 Account Creation

    • To use the Platform, the Customer must register an organization account. The Customer is responsible for the accuracy and completeness of registration information and must promptly update it if it changes. We may require verification of identity, business registration, or professional credentials.

  • 3.2 Authorized Users

    • The Customer may grant access to its Personnel as Authorized Users. The Customer is responsible for:
    • Determining which Personnel are Authorized Users.
    • Configuring role-based permissions appropriately.
    • Managing the lifecycle of access (onboarding, access changes, offboarding).
    • Ensuring each Authorized User complies with these Terms.
    • Providing required notices and obtaining required consents from Authorized Users in accordance with Section 7.

  • 3.3 Account Security

    • The Customer and each Authorized User must safeguard their credentials, maintain the confidentiality of passwords, and not share access. The Customer must notify us within seventy-two (72) hours of becoming aware of any unauthorized use of an account or other security incident affecting the Platform. We are not liable for losses arising from the Customer's failure to maintain account security.

  • 3.4 Account Categories

    • Producer Account — for farm operators and corporate farm organizations.
    • Veterinarian Account — for licensed animal health professionals and clinics.
    • Each Account may include sub-accounts for the Customer's Personnel under role-based permissions configured by the Customer.

  • 3.5 Authentication and Cookies

    • Access to the Platform requires authentication. The Platform uses HTTP cookies to establish and maintain authenticated sessions. These cookies are strictly necessary for the operation of the Platform: they allow the Platform to verify a signed-in user and to maintain that session securely between requests.
    • Authentication cookies are configured as HttpOnly, Secure, and SameSite-restricted, are scoped to the Platform domain, and expire on sign-out or after a defined period. They contain a session identifier or encrypted token and do not contain passwords or Customer Data.
    • By accessing the Platform, the Customer and each Authorized User acknowledge that:
    • Strictly necessary cookies are required to sign in and cannot be disabled while using the Platform.
    • Blocking or deleting these cookies through browser settings will prevent authentication and make the Platform inaccessible, and BiosecurityAG is not responsible for loss of access resulting from a user's own browser configuration.
    • Non-essential cookies, where used, may be declined without preventing access to the Platform.
    • Further detail on categories of cookies, their purposes, retention, and available choices is set out in Section 9 of the Privacy Policy, which is incorporated into these Terms by reference.
    • Each Authorized User is responsible for signing out of shared or public devices at the end of a session. Where a device is used by more than one Authorized User, the Customer is responsible for ensuring that users sign out so that Platform activity is attributed to the correct individual.

4. Data Architecture and Processing Roles

  • The Platform processes information in two distinct legal capacities, and the Customer's responsibilities differ between them.

  • 4.1 BiosecurityAG as Data Controller

    • For the personal information of Customer's principals, signatories, and account administrators (i.e., the individuals who entered into these Terms or administer the Customer relationship), BiosecurityAG is the data controller. We process this information for purposes set out in our Privacy Policy, including account management, billing, support, and security.

  • 4.2 BiosecurityAG as Data Processor

    • For all other Customer Data — including all information about the Customer's Personnel, units, operations, shifts, tasks, and production cycles — the Customer is the data controller and BiosecurityAG is the data processor. We process this information solely on the Customer's behalf, on the Customer's documented instructions, and only for the purposes of providing the Platform.
    • The terms governing this processor relationship are set out in the Data Processing Addendum ("DPA"), which forms part of these Terms. Where there is a conflict between these Terms and the DPA in respect of personal information processed on behalf of the Customer, the DPA controls.
    • In simple terms: the Customer (typically the farm) decides what employee and operational information to record and why. BiosecurityAG provides the secure infrastructure to do it. This split of responsibility is standard for workforce and operations SaaS platforms and reflects how privacy law allocates accountability.

5. Customer Data — Ownership, Use, and License

  • 5.1 Customer Owns Customer Data

    • As between the parties, the Customer owns all Customer Data. BiosecurityAG does not claim ownership over Customer Data.

  • 5.2 License to BiosecurityAG

    • The Customer grants BiosecurityAG a limited, non-exclusive, worldwide, royalty-free license to host, store, process, transmit, copy, and display Customer Data solely as necessary to provide, maintain, secure, and improve the Platform for the Customer, and as otherwise instructed by the Customer.

  • 5.3 Aggregated and De-Identified Data

    • BiosecurityAG may use aggregated and de-identified data derived from Platform use for product improvement, benchmarking, research, and operational analytics, provided that such data does not identify any Customer, individual, or specific farm. Aggregated and de-identified data is not Customer Data and is not subject to the restrictions of this Section.

  • 5.4 No Sale of Data

    • BiosecurityAG does not sell Customer Data or Personnel personal information to third parties for any purpose.

  • 5.5 Customer Responsibility for Data

    • The Customer is solely responsible for the accuracy, legality, and quality of Customer Data. The Customer must ensure that:
    • It has the right to submit the data to the Platform.
    • Submission and processing do not violate any applicable law or any third party's rights.
    • Required notices have been provided and required consents have been obtained, as set out in Section 7.

6. Customer Warranties Regarding Personnel and Privacy

  • This Section is critical. By using the Platform to record information about Personnel, the Customer warrants and continuously represents to BiosecurityAG the following:

  • 6.1 Authority

    • The Customer has the legal authority to collect, use, and disclose Personnel personal information through the Platform under all applicable employment, privacy, and data protection laws in the jurisdictions where its Personnel work.

  • 6.2 Notices

    • Where required by applicable law, the Customer has provided each affected Personnel with appropriate notice describing:
    • The fact that the Customer uses the Platform for shift, time, unit visit, and task tracking.
    • What information the Customer collects through the Platform.
    • The purposes for which the information is collected.
    • Any related information required by applicable law (e.g., the Customer's electronic monitoring policy under the Ontario Employment Standards Act, where the Customer has 25 or more employees as of January 1 of any given year).

  • 6.3 Consent

    • Where consent is required by applicable law (including, in particular, where the Customer operates in Quebec under Law 25, or in any jurisdiction whose law requires employee consent for monitoring), the Customer has obtained and continues to maintain the necessary consent from each affected Personnel.

  • 6.4 Policy

    • Where required by applicable law (including the Ontario ESA's electronic monitoring policy requirement for employers with 25 or more employees), the Customer has implemented and maintains a written policy on electronic monitoring of employees, has provided that policy to its Personnel within required timeframes, and has incorporated the Customer's use of the Platform into that policy.

  • 6.5 Lawful Use

    • The Customer's use of the Platform and the Customer Data complies with all applicable employment standards, occupational health and safety, privacy, anti-discrimination, and other laws applicable to the Customer's operations.

  • 6.6 Continuing Warranty

    • These warranties are continuous and apply throughout the term of the Customer's use of the Platform. The Customer must update its notices, consents, and policies as required by changes in law, in its workforce, or in its use of the Platform.

7. License and Use Restrictions

  • 7.1 License Grant

    • Subject to these Terms and payment of applicable Fees, BiosecurityAG grants the Customer a non-exclusive, non-transferable, non-sublicensable, revocable, limited license to access and use the Platform during the subscription term, solely for the Customer's internal business purposes.

  • 7.2 Restrictions

    • The Customer must not, and must not permit any person to:
    • Resell, sublicense, rent, lease, or otherwise commercially exploit the Platform.
    • Provide access to the Platform to any party other than its Personnel.
    • Reverse engineer, decompile, or attempt to derive the source code, except where applicable law prohibits such restrictions.
    • Use the Platform to develop a competing product or service.
    • Frame, mirror, or scrape any portion of the Platform.
    • Remove or alter any proprietary notices.
    • Use the Platform in violation of any law, regulation, or third-party right.
    • Use the Platform to transmit malicious code, spam, or harmful content.
    • Interfere with the integrity, security, or performance of the Platform.

8. Fees and Payment

  • 8.1 Subscription Fees

    • The Customer agrees to pay the Fees applicable to its subscription plan as set out in the order form, ordering page, or other commercial terms provided to the Customer at signup. Fees are exclusive of taxes; the Customer is responsible for all applicable taxes other than taxes on BiosecurityAG's net income.

  • 8.2 Payment

    • Fees are payable monthly or annually in advance, depending on the plan, through an approved third-party payment processor or by wire transfer against an issued invoice. Late payments may accrue interest at the rate of one and a half percent (1.5%) per month or the maximum rate permitted by law, whichever is lower.

  • 8.3 Pricing Changes

    • BiosecurityAG may change Fees from time to time. We will provide at least thirty (30) days' advance notice of any Fee increase, which will take effect at the start of the next subscription period.

  • 8.4 Pro-Rated Termination

    • If the Customer terminates a subscription month mid-cycle without cause, the Fee for that month is calculated on a pro-rata basis based on days of access. No refund is owed for monthly Fees already incurred.

  • 8.5 Suspension for Non-Payment

    • BiosecurityAG may suspend access to the Platform if Fees remain unpaid for more than thirty (30) days after the due date, after providing written notice and a reasonable opportunity to cure.

9. Term and Termination

  • 9.1 Term

    • These Terms commence when the Customer creates an account or otherwise accepts these Terms and continue until terminated as set out below.

  • 9.2 Termination by Customer

    • The Customer may terminate at any time by providing written notice to admin@biosecurity.ag. Termination takes effect at the end of the then-current subscription period unless the parties agree otherwise. Outstanding Fees, including pro-rated amounts, are payable on termination.

  • 9.3 Termination by BiosecurityAG

    • BiosecurityAG may terminate or suspend access to the Platform:
    • For material breach of these Terms by the Customer, including non-payment, with thirty (30) days' written notice and an opportunity to cure where the breach is curable.
    • Immediately, where the Customer's continued use of the Platform creates legal exposure for BiosecurityAG or other Customers.
    • With sixty (60) days' written notice for any other reason.

  • 9.4 Effect of Termination

    • On termination:
    • The Customer's right to access the Platform ends.
    • BiosecurityAG will provide a thirty (30) day post-termination window during which the Customer may export Customer Data.
    • After the export window, BiosecurityAG will delete Customer Data within ninety (90) days, except where retention is required by law or for our records.
    • Sections that by their nature should survive termination (including Sections 5, 6, 11, 12, 13, 15, 16) survive.

10. Intellectual Property

  • The Platform — including all software, designs, content, trademarks, and proprietary methods — is owned by BiosecurityAG or its licensors and protected by intellectual property laws. These Terms grant only the limited license set out in Section 7. All other rights are reserved.

  • 10.1 Feedback

    • If the Customer or any Authorized User provides feedback, suggestions, or ideas about the Platform, BiosecurityAG may use that feedback freely without obligation, attribution, or compensation. Feedback is not considered confidential information of the Customer.

  • 10.2 Trademarks

    • "BiosecurityAG," "Biosecurity Agriculture," and associated logos are trademarks of BiosecurityAG. The Customer may not use them without prior written permission.

11. Disclaimers and Operational Limits

  • THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, BIOSECURITYAG DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
  • WITHOUT LIMITING THE FOREGOING:
  • BiosecurityAG does not warrant that the Platform will be uninterrupted, error-free, or completely secure.
  • BiosecurityAG does not provide veterinary, medical, biosecurity, agronomic, legal, tax, or regulatory advice. The Customer is solely responsible for the operational and professional decisions it makes using the Platform.
  • BiosecurityAG does not guarantee any specific operational, biosecurity, compliance, or financial outcome from using the Platform.
  • The Customer is responsible for verifying that its use of the Platform meets the Customer's own regulatory and operational requirements.

12. Limitation of Liability

  • TO THE FULLEST EXTENT PERMITTED BY LAW, BIOSECURITYAG'S AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE PLATFORM, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, IS LIMITED TO THE AMOUNT THE CUSTOMER PAID TO BIOSECURITYAG FOR THE PLATFORM IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO LIABILITY.
  • IN NO EVENT WILL BIOSECURITYAG BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF GOODWILL, LOSS OF DATA (BEYOND THE COST OF DATA RECONSTRUCTION FROM AVAILABLE BACKUPS), OR LOSS OF BUSINESS OPPORTUNITY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
  • These limitations apply regardless of the form of action and reflect a fundamental allocation of risk between the parties. The limitations do not apply to liability that cannot be limited under applicable law (such as gross negligence, willful misconduct, or fraud).

13. Indemnification

  • 13.1 Customer Indemnification of BiosecurityAG

    • The Customer agrees to defend, indemnify, and hold harmless BiosecurityAG, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, and reasonable legal expenses arising out of or relating to:
    • The Customer's use of the Platform, including by its Authorized Users.
    • The Customer's violation of these Terms or the DPA.
    • The Customer's violation of any law, including employment, privacy, and electronic monitoring law.
    • Any claim by Personnel of the Customer relating to the Customer's collection, use, or disclosure of their personal information through the Platform — including any claim arising from the Customer's failure to provide required notices, obtain required consents, or implement required policies.
    • Any claim by a third party that the Customer Data infringes that party's rights.

  • 13.2 Indemnification Process

    • BiosecurityAG will: (a) promptly notify the Customer in writing of the claim; (b) give the Customer sole control of the defense and settlement of the claim, provided that no settlement may admit liability or impose obligations on BiosecurityAG without BiosecurityAG's prior written consent; and (c) provide reasonable cooperation, at the Customer's expense.

14. Data Processing Addendum

  • The Data Processing Addendum (DPA) is incorporated into these Terms by reference and governs BiosecurityAG's processing of personal information on behalf of the Customer. The DPA is available on request from igor@biosecurity.ag and will be presented for execution as a separate document for Customers in jurisdictions or industries that require a signed processor agreement.
  • The DPA covers, at minimum:
  • The subject matter and duration of processing.
  • The nature and purpose of processing.
  • The categories of personal information and individuals affected.
  • BiosecurityAG's obligations to protect the information.
  • Sub-processor disclosure and approval.
  • Cross-border transfer safeguards.
  • Security measures.
  • Breach notification timelines.
  • Audit rights.
  • Return or deletion of data on termination.

15. Governing Law and Disputes

  • 15.1 Governing Law

    • These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable in Ontario, without regard to conflict-of-law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

  • 15.2 Negotiation

    • Before commencing any formal proceeding, the parties will attempt to resolve disputes through good-faith negotiation. The party raising the dispute will provide written notice describing the dispute and proposing a resolution. The parties will meet (in person or by video) within four (4) weeks to attempt resolution.

  • 15.3 Arbitration

    • If negotiation does not resolve the dispute within sixty (60) days of the dispute notice, the dispute will be resolved by final and binding arbitration before a single arbitrator under the Canadian Arbitration Association Rules. The seat of arbitration is Toronto, Ontario. Each party bears its own legal costs; the parties share arbitrator fees equally.

  • 15.4 Court Relief

    • Either party may seek injunctive or other equitable relief from a court of competent jurisdiction to protect intellectual property, confidential information, or to prevent imminent harm, without first proceeding to arbitration.

16. General Provisions

  • 16.1 Entire Agreement

    • These Terms, together with the Privacy Policy, the DPA, and any order form or commercial terms, constitute the entire agreement between the parties regarding the Platform and supersede prior agreements on the same subject.

  • 16.2 Modifications

    • BiosecurityAG may update these Terms from time to time. We will provide reasonable advance notice of material changes by posting the updated Terms and notifying the Customer through the Platform or by email. Material changes affecting Fees will receive at least thirty (30) days' notice. The Customer's continued use of the Platform after the effective date constitutes acceptance.

  • 16.3 Assignment

    • The Customer may not assign these Terms without BiosecurityAG's prior written consent, except in connection with a merger, acquisition, or sale of substantially all assets, and only if the assignee agrees to be bound by these Terms. BiosecurityAG may assign these Terms to a successor in connection with a corporate transaction.

  • 16.4 No Waiver

    • A failure to enforce any provision is not a waiver of the right to enforce it later.

  • 16.5 Severability

    • If any provision is held invalid or unenforceable, the remaining provisions remain in full effect.

  • 16.6 Independent Contractors

    • The parties are independent contractors. These Terms do not create a partnership, joint venture, agency, employment, or fiduciary relationship.

  • 16.7 Notices

    • Notices to BiosecurityAG must be sent to admin@biosecurity.ag with a copy to igor@biosecurity.ag. Notices to the Customer will be sent to the email address on the Customer's account. Notices are effective on receipt.

  • 16.8 Force Majeure

    • Neither party is liable for delay or failure to perform due to events beyond its reasonable control, including natural disasters, acts of war or terrorism, pandemics, government action, internet failures, or third-party service provider failures.

  • 16.9 Third-Party Beneficiaries

    • These Terms do not create any third-party beneficiary rights.

  • 16.10 Headings

    • Section headings are for convenience only and do not affect interpretation.

17. Contact

  • BiosecurityAG Inc.
  • 375 Barber Avenue North, Listowel, Ontario, Canada N4W 1R8
  • General: igor@biosecurity.ag
  • Privacy: igor@biosecurity.ag
  • Legal: igor@biosecurity.ag
  • Phone: +1 226-622-2799